FAQ & Site Info

Terms of Service

Return Process:
Please see below for Returns and the Requirements Policy:
1. You can return your RC product only if it falls under the Warranty and Shipping Policies.
a. If your product(s) show up at your doorstep "Dead On Arrival" your purchase may be replaced.
b. No refund will be offered if there is any sign of crush or play damage.
c. Warranty is voided if you have damaged the item
d. If your item has been damaged during shipping the warranty is void and the shipping company is responsible for replacement. (You must notify us immediately within 7 days)
(See Shipping Damage below).
2. Email [email protected] to get approval for the return. Failure to contact us may result in the loss of the replacement of your product and may void the warranty.
3. Items may only be returned if they are new and unused condition. All of the original packing must be intact.
Any sign of play damage to the product, broken parts,
scratches, sun damage, water damage, applying stickers or decals, or any other signs of wear anfor all shipping of the items for replacement.
6. Please request for a retun fist at [email protected]
7. If a customer returns merchandise that does not meet conditions of the 100% Satisfaction
Guarantee, it will be sent back to the customer at their expense. (Can not be used or Unopen)
8. If a customer sends merchandise to the Returns Department for a return or exchange, it can be returned to the customer at their expense.
d tear on the item will void the warranty and shall not be returned.
4. All materials that were included with the original product (i.e. manuals, batteries, packaging, etc.) must be included to be eligible for replacement.
5. You are responsible for return shipping, if not otherwise specified after contacting [email protected]